China Post: 86 10 11185 EMS: 86 10 11183

It shows delivered, but I haven't received anything.

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Hello. I also want to know where my order is. It says it was delivered, but I haven't received anything at all, and no one has called me. I've been waiting for it for so long and now you're telling me it's delivered, but you're not bringing me anything? Tracking number AT634272605CN

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1 Answer(s)

user
Hi Teofana,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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