I have waited about 20 days and my package hasnt arrived. It says delivery failed. Can i receive a refund for this since it wasnt delivered to the address that i put? Here is my tracking number AG784054146CN. Thanks.
I posted a parcel from the uk via international track and trace - ref number RY273183747GB i have checked the tracking number and it has reached china but hasnt been updated in 2 weeks, please can you help? Royal Mail state it should be delivered within 5-7 working days. Many thanks