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It says my package is stuck in transit on one website and in my city on the next

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My package has been stuck in transit since April 29 and it says it in my city but not delivered and on the other website it stuck in transit in Los Angeles airport. I got in touch with my seller but he said call my local post office but they cant give me a update cause they haven’t received the package

1 Answer(s)

user
Hi Jay,

If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution from the seller as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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