Hi Kimberlee Greer,

According to the tracking information, delivery was failed on October 29 as the courier couldn't find the receipient. You need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS to confirm your address. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM571726965CN
Package status: Undelivered
Country: China -> United States
2024-10-29 00:00 Ocean View, delivery failed, [recipient cannot be found]
2024-10-29 00:00 USPS Facility, destination transfer【USPS Facility】
2024-10-26 00:00 USPS Facility, destination transfer【USPS Facility】
2024-10-25 06:03 MID NY DISTRIBUTION CENTER, express delivery processing center【US】
2024-10-25 06:00 USPS Facility, destination transfer【USPS Facility】
2024-10-25 05:22 METRO NY DISTRIBUTION CENTER, the shipment leaves the processing center [US]
2024-10-25 02:50 METRO NY DISTRIBUTION CENTER, the shipment leaves the processing center [US]
2024-10-25 02:02 METRO NY DISTRIBUTION CENTER, express delivery processing center【US】
2024-10-25 01:05 METRO NY DISTRIBUTION CENTER, express delivery processing center【US】
2024-10-23 11:09 JFK, express shipment arrives at processing center [US]
2024-10-21 22:36 HKG, export customs clearance completed [HKG]
2024-10-21 17:28 Quanzhou City, the email has left [Quanzhou City International Sales Department] and is being sent to [Quanzhou City]
2024-10-21 17:28 Quanzhou City, the mail has been sorted at [Quanzhou International Sales Department] and is ready to be sent out
2024-10-20 16:59 Quanzhou City, China Post has received the mail