It says it is delivered but nor me nor the doorman has ever received anything!

Asked by Mario | 10/10/2023 12:07:40 AM

Where did my package goes? Do I have to contact police or my lawyer?

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

3 Answer(s)

Daisy | 10/10/2023 1:00:46 AM Reply

Hi Mario,

If it shows deilvered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Mario | 10/10/2023 2:02:48 AM Reply

Is it at least possible to have confirmation on what the delivery address was? I think it is a scam and I need to give police all the evidence, the tracking is AM095604260CN

Mario | 10/11/2023 6:25:16 AM Reply

The Italian Post Office says there is no package with that code and they didn't receive anything at all!

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Apparently this shipment has been delivered November 25th, but I haven't received it. I have contacted seller who says I have to contact local post office?? There are several, so whom was this shipment handed over to? Normally it is Post Nord and then they send tracking info, but I have not received such. There must be a name or company that has received it when it apparently is delivered?