It has been stuck for a while

Asked by Erica | 7/28/2021 5:35:26 AM

My package has been stuck for a while. I haven’t seen any update for 10 days. Could you check where my package is? And how long would it take to be delivered?
EV985776313CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 7/29/2021 7:02:30 AM Reply

Hi Erica,

Airline departs on July 19. It usually takes about 20-40 days to have update showing it arrives in Canada after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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