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It has been almost 20 days without tracking update

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Hello.I haven't been receiving information update about my order for almost 3 weeks . Firstly, it was written the parcel has arrived to destination country, but 2 days later it has returned to China according to tracking info. How it can be possible? Anyone, help . Tracking number - EB776207239CN . I'll really appreciate any help

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1 Answer(s)

user
Hi AnnaB,

It hasn't arrived in Ukriane few days ago. It's wrong translation. It's still in China waiting for the flight now. You'd better wait for more days to see it arrives.

Number: EB776207239CN
Package status: In transit
Country: China -> Ukraine
Destination:
2022-11-18 14:10 CHINA, The receptacle is prepared for handover to the carrier for transportation
2022-11-08 21:36 CHINA, Departure from outward office of exchange
2022-11-08 21:34 CHINA, Released from customs for further delivery
2022-11-08 20:42 CHINA, Item held by export customs
2022-11-08 20:18 CHINA, Item presented to customs
2022-11-08 20:14 CHINA, Arrival at outward office of exchange
2022-11-08 14:30 CHINA, Acceptance
Origin:
2022-11-16 09:44 Aircraft entering the port
2022-11-13 14:51 Airline departure
2022-11-13 11:49 Airline receives
2022-11-09 03:41 Guangzhou, Leave [Guangzhou International Exchange Bureau], next stop【Guangzhou International Exchange Station】
2022-11-09 03:40 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2022-11-08 21:36 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2022-11-08 21:34 Guangzhou City, Export Customs/Release
2022-11-08 20:42 Guangzhou City, Export Customs/Retention to be inspected
2022-11-08 20:18 Guangzhou City, sent to export customs
2022-11-08 18:08 Guangzhou, leave [International Zengcheng], next stop【Guangzhou International】
2022-11-08 14:30 Guangzhou, [International Zengcheng] has been received and sent

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