Issue with the delivery of my parcels

Asked by ILYES AMINE | 1/9/2025 6:01:08 AM

Dear Sir/Madam,
I am writing to inquire about two parcels that are marked as delivered in my city 4 days ago,
AMG332820757CD
AMG332822563CD
according to the tracking information, but I have not received them. Could you please let me know where I can find my parcels? Which agency are they being held at?
Thank you in advance for your assistance.
Kind regards,
ILYES AMINE

You may get the answer from the following articles:

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

Daisy | 1/15/2025 7:44:33 PM Reply

Hi ILYES AMINE,

It's not a China Post tracking number. You need to contact the seller to ask which courier do they use to ship them. As it's already delivered and you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

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