Hi WildaCZ,

It didn't pass the check and was returned back on Jan.8. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

Number: RW337377685CN
Package status: In transit
Country: China -> Czech Republic
2021-01-09 20:03, Dongguan City, leave the Dongguan International Swap Bureau and Exchange Station, the next stop ,Guangzhou International Center
2021-01-09 14:00, Dongguan City, Dongguan International Swap Bureau and Exchange Station has been exported directly
2021-01-09 14:00, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" return, note: security return
2021-01-08 10:35, Guangzhou City, leave the Guangzhou International Exchange Station, the next stop Guangzhou International Center (transit)
2021-01-08 10:28, Guangzhou City, Guangzhou International Exchange Station returned
2021-01-03 04:59, Guangzhou City, has been handed over to the carrier transport
2021-01-03 04:59, Guangzhou City, has been handed over to the carrier transport
2021-01-02 22:23, Guangzhou City, To reach Guangzhou International Center (transit)
2021-01-02 19:54, Dongguan City, leave the Dongguan International Swap Bureau and Exchange Station, the next stop ,Guangzhou International Center
2021-01-02 14:53, Dongguan City, Dongguan International Swap Bureau and Exchange Station has been exported directly
2021-01-01 21:29, Dongguan City, leave the "package express bulk business department backstage support class", the next stop "Dongguan International"
2021-01-01 20:36, Dongguan City, "package express bulk business department back-office support class" has been received and sent

It says my package returned to the sender. What should I do?

Hi Denise,

You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.