Is this a real tracking number, and if so, where is my package now?
Asked by GB |
0
Hi Daisy,
The seller of my product - gave me this tracking number last night: LZ455625815CN.
I ordered on 1st November, and before this, they had told me to track my order number on their own website, where it said delivery by 7th Dec. It is now more than 5 weeks, and today on their website it says my order has been delivered!
The seller is Kymyko, and is in Switzerland, so I thought my order was coming from there. They didn't tell me that the tracking number was with China Post. I had to google it myself to find out what delivery company they used - if any. Can you help me with this please?
1 - Is this a real tracking number?
2 - Where is the parcel now, and when was it despatched?
Thank you,
Gina
The seller of my product - gave me this tracking number last night: LZ455625815CN.
I ordered on 1st November, and before this, they had told me to track my order number on their own website, where it said delivery by 7th Dec. It is now more than 5 weeks, and today on their website it says my order has been delivered!
The seller is Kymyko, and is in Switzerland, so I thought my order was coming from there. They didn't tell me that the tracking number was with China Post. I had to google it myself to find out what delivery company they used - if any. Can you help me with this please?
1 - Is this a real tracking number?
2 - Where is the parcel now, and when was it despatched?
Thank you,
Gina
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1 Answer(s)
There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. China Post doesn't provide tracking service for this kind of package.
3. Only the seller could track it in seller's platform.
You'd better contact the seller to confirm for the reason.