Is this a real tracking number?

Asked by AH | 5/12/2020 12:32:48 AM

Hi I made an order CX013870228CN is this a real tracking number? It has not updated. Thanks.

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/17/2020 12:36:54 AM Reply

Hi AH,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and needs two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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