Is my parcel going back to the seller?

Asked by numedecont | 12/15/2020 11:21:11 AM

here's the # RE151171231CN

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 12/16/2020 12:25:43 AM Reply

Hi numedecont,

According to the latest tracking information, it couldn't pass the customs check and is on the way back to the seller now. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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