Hi Amanda,

The delivery was failed on Nov.13. The receiver couldn't be get connected. It will be returned back to you.

Number: RN726933882GB
Package status: Pick up
Country: United Kingdom -> China
2020-11-19 11:21, Shanghai, arrive at【Shanghai Exchange Station】(Transit)
2020-11-18 13:28, Guangzhou, leave [Guangzhou International Center], next stop [Shanghai Exchange Station] (transit)
2020-11-17 10:56, Guangzhou, [Guangzhou International Center] has been exported and sealed
2020-11-17 10:49, Guangzhou, [Guangzhou Exchange Bureau] has been exported and sealed
2020-11-16 17:12, Guangzhou, arrive at [Guangzhou International Center] (transit)
2020-11-16 14:47, Shenzhen, leave [Shenzhen Exchange Bureau], next stop [Guangzhou International Center]
2020-11-14 13:30, Shenzhen, leaving [Post Shenzhen Pinghu Branch], next stop [Shenzhen]
2020-11-14 10:32, Shenzhen, [Post Shenzhen Pinghu Branch] received and posted
2020-11-13 18:00, Shenzhen, 【Post Shenzhen Pinghu Branch】Transfer to business (withdraw)
2020-11-13 10:35, Shenzhen, [Post Shenzhen Pinghu Branch] Delivery result feedback-not properly delivered, remarks (the new address is unknown, and the recipient cannot be contacted), delivery person: Pan Qingzhong, Tel: 13590153189
2020-11-13 08:38, Shenzhen, [Postal Shenzhen Pinghu Branch] Arrange delivery, delivery person: Pan Qingzhong, Tel: 13590153189, Tel: 0755-28454207
2020-11-12 15:36, Shenzhen, import customs clearance
2020-11-11 15:20, Shenzhen, Customs has released
2020-11-07 14:55, Shenzhen, send to import customs
2020-11-07 08:56, Shenzhen, arrive at【Shenzhen Exchange Bureau】
2020-11-07 05:39, Guangzhou, leave [Guangzhou International Center], next stop [Shenzhen Exchange Bureau] (via transfer)
2020-11-06 11:36, Guangzhou, arrive at [Guangzhou North Railway Station] (transit)
2020-11-05 05:28, Beijing, depart [Beijing Travel Post Huangcun Station], next stop [Guangzhou North Station] (transit)
2020-11-03 18:49, Beijing, arrive at【Beijing International Mail Forwarding Department】(Transit)
2020-10-31 08:20, Langley, [Langley] has been exported and sealed
2020-10-30 23:40, Langley, leaving overseas export exchange office (not yet arriving at China Post)
2020-10-30 23:40, Langley, leaving [Langley] Processing Center
2020-10-30 18:31, United Kingdom, 【United Kingdom】Received

I have a package and was handed to the transportation , but in the actualization says “ Guangzhou returned”
What that’s mean?

EB734716125CN

Hi Ivy,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.