Is my package lost?

Asked by Candy | 5/17/2021 7:51:16 AM

My package has not moved since 4/10/21. Is it lost? Please update me EB742755580CN

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/20/2021 1:34:21 AM Reply

Hi Candy,

EMS is slow at present. It was handed over to the carrier transport on April 10 and is in transit to the USA now. It usually takes about 30-60 days to have update showing it arrives in the USA after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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