Is my package lost?

Asked by Rzi | 1/15/2021 9:45:17 PM

My package has tracking number EA136035755CN. The last update on tracking was on 16 Nov, 2020 where it says it has been accepted by the airline. But now it has been two months and my package is no where to be found. So, is it lost and should I apply for a refund to the seller?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 1/16/2021 9:37:02 PM Reply

Hi Rzi,

It's not normal for it. You need to contact the seller to reflect the problem and get a solution as soon as possible.

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