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Is my package lost?

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My package (LY284550380CN) has not been updated since 2020-06-06 and has been stuck on "the originating post is preparing to dispatch this mail piece." I keep on contacting the seller and they keep on saying it is still on the way and not to worry. I understand that postal services has been slowed down due to COVID-19 but it has been 75 days since my package has gotten an update. Is this package lost? or should I wait a little bit longer to get an update?

1 Answer(s)

user
Hi michaelskipper,

It's delayed for a long time in China. To my experience, there should be update showing it arrives in early September, you'd better wait for more days to see if there is any update. If no, contact the seller to give you a solution as soon as possible.

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