Is my package lost?

Asked by James | 1/17/2019 2:51:09 PM

Hello!
My tracking number is: RG967338293CN. It hasn't moved for a while, how is it? It is lost or something happened?

Thanks :-)

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

2 Answer(s)

Daisy | 1/18/2019 5:41:03 AM Reply

Hi James,

It left China on Jan. 2 and is on the way to your country now. There is no tracking information when it's on the way to your country now. When it arrives, there will be further update.

Petar | 9/9/2019 10:19:42 AM Reply

Hello!
My tracking number is: LE537850579CN It hasn't moved for a while, how is it? It is lost or something happened? Two months has passed.
Thanks

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