Is my package lost?

Asked by Amy | 12/18/2018 12:02:52 PM

My package LT065753340CN hasn't moved since the 5th. Has it left China?

2018-12-05 20:30:13
departure from outward office of exchange,
2018-12-05 02:04:00
received, Shenzhen, Guangdong Province

Thank you

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 12/19/2018 6:23:03 AM Reply

Hi Amy,

Last tracking information shows it left China on Dec. 6 and on the way to New York now. It usually takes about 15-30 days to reach and there will be further update when it arrives in the US：

2018-12-06 09:11--Shenzhen, leaving Shenzhen to New York JFK Airport

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