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Is my package lost?

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My item hasn’t moved since 2022-1-20 where “plane entered port” after “airline departure” the day before. It has been over a month and nothing has changed, and according to the seller they are still awaiting a flight. Are they lost? I’m close to getting a refund and want to make sure they are coming before I do. Thanks. Number is LV409686114CN

2 Answer(s)

user
Hi Alex Haley,

It's delayed in China. I suggest you wait for another 15-30 days to see if it will be reached. If still no, contact the seller to reflect the problem and get refund from the seller in time.
user
My parcel has been stuck on “Flight Departure” for days now, whereas my other parcels from china have arrived in the UK where is my parcel and what is the problem ?
Tracking number : LV422761781CN

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