Hi Nikita Kulkin,

You need to contact the receiver in China and let the receiver submit it to the customs. He should have got the notice about how to submit it.

Number: RR077935101RU
Package status: In transit
Country: Russian Federation -> China
2021-11-01 14:31 China, CNCANA, Retained by customs, Ivoice missing/ inappropriate
2021-10-31 14:12 China, CNCANA, Handed over to customs
2021-10-31 14:11 China, 51040034, Processing, Arrival at inward office of exchange
2021-10-28 16:33 China, CNBJSA, Processing, Departure from transit office of exchange
2021-10-26 10:06 China, CNBJSA, Handed over to customs
2021-10-26 09:23 China, CNBJSC, Import of international mail
2021-10-23 12:23 Russian Federation, SVO, Carrier processing, Uplifted
2021-10-22 19:05 Russian Federation, Processing of international mail, Forwarded to the carrier
2021-10-21 07:11 Russian Federation, MR LC Vnukovo Cex-1 MMPO 102976, Export of international mail
2021-10-21 07:11 Russian Federation, MR LC Vnukovo 102975, Processing, Departure from inward office of exchange
2021-10-20 16:19 Russian Federation, MR LC Vnukovo Cex-2 MMPO 102972, Customs clearance, Released by custom house
2021-10-20 16:19 Russian Federation, MR LC Vnukovo Cex-2 MMPO 102972, Handed over to customs
2021-10-20 14:56 Russian Federation, MR LC Vnukovo Cex-2 MMPO 102972, Processing, Arrival at transit office of exchange
2021-10-20 03:49 Russian Federation, MR LC Vnukovo 102975, Processing, Arrival at inward office of exchange
2021-10-20 03:16 Russian Federation, LC Vnukovo-2 108960, Processing, Departure from inward office of exchange
2021-10-20 01:28 Russian Federation, LC Vnukovo-2 108960, Processing, Arrival at inward office of exchange
2021-10-19 22:39 Russian Federation, Moskva 101000, Processing, Departed from origin facility
2021-10-19 17:27 Russian Federation, Moskva 101000, Acceptance, Simplified prepaid
2021-10-18 13:39 Russian Federation, Otradnoe 143442, Identifier assignment

Dear Daisy, thank you very much for your answer. I'm only worried that the receiver hasn't got notification on her phone cause the parcel has been at customs for more than a week already and the receiver told me she hasn't got any sms or call from customs. I would highly appreciate if you could resend that notification so the receiver would know what to do in order to get the parcel.
Thank you very much in advance for your help!
Regards,
Nikita Kulkin