☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Insured Parcel has not been received by Receiver

|

CY101513565AU. Small parcel sent from Australia 13th August to Shenyang. Cleared China Customs 18th August. Arrived in Shenyang 24.8.2018. The package was still not delivered close of business 28.8.2018. Can anyone offer a reasonable explanation why this parcel has taken so long, since it arrived in China, & remains undelivered?

You may get the answer from the following articles:

Why can't I track my China Post package?
Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

user
Hi Jones,

If you write the right phone number and address, it will be delivered by the post office in the next few days. Wait patiently. If you find the tracking still not update after this week, you'd better contact the recipient in China and let him call China Post service number 11183 to check it.

Related Questions

Regarding the shipping rates for ePacket or eSAL (1 reply)

From Japan to SchenZhen , 180 gram item, e SAL is 21 Yuen Non insured.
48 Yuen with insured.
Do you have ePacket or eSAL without insured in China Post?
I will appreciate your reply.
Thank you.

Insured Parcel has not been received by Receiver (1 reply)

CY101513565AU. Small parcel sent from Australia 13th August to Shenyang. Cleared China Customs 18th August. Arrived in Shenyang 24.8.2018. The package was still not delivered close of business 28.8.2018. Can anyone offer a reasonable explanation why this parcel has taken so long, since it arrived in China, & remains undelivered?

Receiver can't accept the parcel because name not same as identity. (1 reply)

Hi , can you please check RC751937285SG.
When receiver go collect the parcel but department collection don't want to give the parcel as receiver name not same as identification card as receiver used nick name. Can you please arranges back the delivery again!

Parcel stuck at custom (2 replies)
ER402392977SG (1 reply)
Parcel stuck in Shenzhen Customs for 31 days - Customs Tax (0 reply)
Parcel stuck at custom / parcel status (3 replies)
Undelivered CH096721130US (3 replies)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Where is my parcel (471 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
Parcel still at Exchange Bureau in Guangzhou (146 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Where is my package? (135 replies)
Package stucked at "Guangzhou, delivered to air transport" (94 replies)
Lost package? (87 replies)
Parcel stuck in Shanghai sorting center! HELP! (86 replies)