For parcel from China to Greece EV041892466CN i got the following notice. Please let me know what information I need to provide to EMS
China Postal Express and Logistics" wechat applet
(Carrier note: According to requirement of EU
Customs, necessary information need to be
supplemented for your order. Please log in "EMS
China Postal Express and Logistics" wechat applet
or contact post office.

Information about parcels. I want to know clearly about my package, you are giving incomplete information or not, please do not give such information, plz request is a complete tell from me whether my parcel will reach me or not. Receive refund from seller through plush help tracking number RE020048254CN

Good morning. Almost a month ago I placed an order on a website and it was deposited in china post on April 5. To this day I have no information about where my order is. When I enter the tracking number in any locator, no information appears. I would like to know more information about my order, where it is. because it seems very strange to me that in such a long time there is no information. thanks for your attention. the tracking number is: LY699405318CN. I would like to receive information by mail Thank you.