INFORMATION

Asked by victor gomez | 10/6/2020 6:26:43 PM

package with tracking number RE097121260CN that is not updated from the 2020-07-02 01:07 Shanghai, delivered by airline.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 10/8/2020 6:19:03 PM Reply

Hi victor gomez,

It usually takes about 30-60 days to have update showing it arrives in Colombia after it was delivered to air transport. As it has been over two months, it's not normal. You need to contact the seller as soon as possible to get refund.

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