In-Transit Guangzhou, Item Held by Customs for 20 days now
Asked by Rodsuper |
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I have been waiting for my 5 items that have been held by custom in a facility in Guangzhou, China since March 1st, 2025. It was the China Postal Express & Logistics company used and I found them on the Chinese Post Office online with this email to contact them and explain my situation. It is now 17 days later and there has been no update. Can you please help me out with my items so they that they can be moved forward and not be in custom? The tracking provided is EU818238092CN for the China Postal Express & Logistics for all 5 items to be shipped to the United States, in Carson, California, which would then go to USPS to be delivered to my home.
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2 Answer(s)
Daisy
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Number: EU818238092CN
Package status: In transit
Country: China -> United States
2025-03-21 15:44 Guangzhou City, your email has been signed for [Sender Signed for] and has been successfully returned to the sender. If you have any questions, please call the courier [Tel: 17324035080]. If you have something, call me, complain less, and be grateful. China Post will take care of your entrusted responsibility with the supervision telephone number 11183.
2025-03-21 14:49 Guangzhou City, emails are being delivered, please wait patiently, keep the phone open, and be prepared to sign for it. If you have any questions, please call the courier [Luo Jianxuan, phone: 17324035080] or the investment department [Tel: 18664890551], and the supervision phone: 11183.
2025-03-21 14:44 Guangzhou City, email arrived [Liwan Business Department directly under Guangdong International Company]
2025-03-21 09:01 Guangzhou City, emails left [Guangzhou International Exchange Bureau] and are being sent to the next station
2025-03-21 09:01 Guangzhou City, email arrived [Guangzhou International Exchange Bureau]
2025-03-01 03:11 Guangzhou City, Export Customs/Retention to be Verified
2025-02-28 21:48 Guangzhou City, sent to export customs
2025-02-28 19:40 Guangzhou City, the email left [Plum Garden Business Department directly under Guangdong International Company] and is being sent to [Guangzhou International]
2025-02-28 19:40 Guangzhou City, the email has been sorted at [Plum Garden Business Department directly under Guangdong International Company] and is ready to be sent
2025-02-28 19:08 Guangzhou City, China Post has collected emails
Package status: In transit
Country: China -> United States
2025-03-21 15:44 Guangzhou City, your email has been signed for [Sender Signed for] and has been successfully returned to the sender. If you have any questions, please call the courier [Tel: 17324035080]. If you have something, call me, complain less, and be grateful. China Post will take care of your entrusted responsibility with the supervision telephone number 11183.
2025-03-21 14:49 Guangzhou City, emails are being delivered, please wait patiently, keep the phone open, and be prepared to sign for it. If you have any questions, please call the courier [Luo Jianxuan, phone: 17324035080] or the investment department [Tel: 18664890551], and the supervision phone: 11183.
2025-03-21 14:44 Guangzhou City, email arrived [Liwan Business Department directly under Guangdong International Company]
2025-03-21 09:01 Guangzhou City, emails left [Guangzhou International Exchange Bureau] and are being sent to the next station
2025-03-21 09:01 Guangzhou City, email arrived [Guangzhou International Exchange Bureau]
2025-03-01 03:11 Guangzhou City, Export Customs/Retention to be Verified
2025-02-28 21:48 Guangzhou City, sent to export customs
2025-02-28 19:40 Guangzhou City, the email left [Plum Garden Business Department directly under Guangdong International Company] and is being sent to [Guangzhou International]
2025-02-28 19:40 Guangzhou City, the email has been sorted at [Plum Garden Business Department directly under Guangdong International Company] and is ready to be sent
2025-02-28 19:08 Guangzhou City, China Post has collected emails
EU818238092CN was returned back to the seller on March 21. You couldn't get it. You need to contact the seller to reflect the problem and get a solution in time.