In transit for month

Asked by Kristyn | 5/12/2023 10:23:35 AM

Hello, I am contacting you with a request, my shipment AG189026415CN has not been delivered for almost a month and I think I need to contact the transport company for more information, but I do not know who to inform and what to do

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/15/2023 2:09:07 AM Reply

Hi Kristyn,

If you don't get it, you need to contact the seller to ask for the new tracking number in Poland. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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