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import customs remain to be verified

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Tracking number - RN818502835GB
Hi I shipped item to China on June 3rd 2021.
It has now been kept in customs for 38days.
Can you please when it will delivered to the recipient?

Thanks

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7 Answer(s)

user
Hi pris,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.
user
Tracking number - RN818502835GB
I messaged the receiver and they said they called and cannot provide an invoice because its a returned item. What happens next??
can you send the item back to me? do you need my address

help!
user
Tracking number - RN818502835GB
I messaged the receiver and they said they called and cannot provide an invoice because its a returned item. What happens next??
can you send the item back to me? do you need my address

help!
user
Hi pris,

You need to let the receiver in China require the customs to return it back.
user
RN818502835GB
I am so confused!
The reciever will not collect the parcel and i want it sent back to the uk!
The UK postal service (Royal mail) are saying they do not have the right to obtain the parcel from china
and china postal service said to me over the phone that Royal mail UK and i have the right to obtain it!

please help!! its been almost three months !
do you need my address can someone contact me urgently !
user
Hi pris,

You can only let the receiver to help you call the customs to return it back.
user
RN818502835GB
the receiver said only I can ask the office to return which i have done.
It is in your country so why cant you send it back?

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Tracking number - RN818502835GB
Hi I shipped item to China on June 3rd 2021.
It has now been kept in customs for 38days.
Can you please when it will delivered to the recipient?

Thanks

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