Import customs keeps my package

Asked by John Neff | 9/27/2024 10:43:16 PM

I need to know what I have to do to figure out about getting my package or get my money back you can get a hold of me on my email [email protected] says my package was being held by import customs

You may get the answer from the following articles:

China Import and Export Regulations 2024

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

1 Answer(s)

Daisy | 9/28/2024 7:23:02 PM Reply

Hi John Neff,

If it's stuck at the customs for a long time, you need to contact the customs to check what they need to release it in time.

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Hello
I sent a package to address in Shenzhen, however it is stuck in customs. see below
Kind regards
Noel

Parcel No. CF370096953MT tracking result

2017-08-26 15:25:58.0 Beijing import customs scan
2017-08-26 16:59:28.0 Beijing center import customs cleared (domestic transit )
2017-08-29 15:24:39.0 Shenzhen import customs scan
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Addressed to
ZheZhang01
4 F, A3 Tower, Hekan Industrial Zone,
Wuhe Avenue NO.41 , Bantian,
Longgang District,
Shenzhen,
Guangdong,
China
Postal code: 518116
Phone number: 86 075523943772