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I think my package is lost

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Hi there,
My tracking number: LZ227334745CN
This said that 2 weeks ago on the 27th of August it arrived in Sydney, Australia however this has not been processed by Australia post and no other updates have happened. On the China Post tracking it sometimes doesn't even say that it has arrived in Sydney. Could you please let me know what is happening with this? Because one of my other packages that arrived in Sydney 2 days ago from China Post is already being processed.

Regards,Taylor

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Taylor,

It should be stuck at the customs now. I suggest you wait for another 10 days to see if there is any update. Contact the seller to reflect the problem and give you a solution if it's stuck there for a long time.

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