China Post: 86 10 11185 EMS: 86 10 11183

i sended one parcel but hold by custom

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DEAR ,
PLEASE HELP ME ,AS I SENDED FUALTY GRAPHIC CARD 5PCS BACK TO THE SUPPLIER BUT CUSTOM HOLD THAT PARCEL , I HAVE NO IDEA WHY REQUESTING YOU FOR HELP AS I LOST MY MONEY INPURCHASING THAT 5PCS AND ALSO MONEY FOR SENDING THEM BACK AS WAS ALL FUALTY,THE SUPPLIER TOLD ME TO SENT BACK AND HE WILL REPLACED AND NOW SUPPLIER SAYING I CAN NOT DO ANY THING AS THE PARCEL HOLD BY THE CUSTOM.
PLEASE HELP ME IN THIS ISSUE.
THIS IS THE TRACKING NUMBER OF MY PARCEL ...........CP103058767AE.

THANKS AND BEST REGARDS,
MUHAMMAD AQEEL BABAR.
AL HAMAD INTERNATIONAL TRADING GROUP.
ABU DHABI ,UAE.

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1 Answer(s)

user
Hi MUHAMMAD AQEEL BABAR,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

Number: CP103058767AE
Package status: In transit
Country: United Arab Emirates -> China
Destination:
2021-08-07 14:45 Shenzhen, sent to import customs
2021-08-06 18:19 Shenzhen, flight arrival
2021-08-06 15:27 Beijing, flight departure
2021-07-31 16:45 Dubai, Leaving The Export Exchange Office (not yet arriving at China Post)
2021-07-31 16:45 Dubai, leaving the Dubai Processing Center
2021-07-31 16:45 Dubai, Dubai has been exported straight
2021-07-31 16:16 Abu Dhabi, arriving at the Overseas Export Exchange Bureau
2021-07-31 06:14 Abu Dhabi, arriving at the Overseas Export Exchange Bureau
2021-07-29 11:30 UAE, UNITEDD Received

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