I received a wrong product

Asked by Nataly Osorio | 7/19/2021 7:48:00 PM

What is happening with you!!!???? I received a small compass. This is not what I ordered!!! I ordered and I payed for a Safety Baby Playpen - 190 cm X 150 cm, Blue

Its a disaster that i needed to wait for almost 2 months and you ship the wrong product. Please ship the correct product is a Safety Baby Playpen - 190 cm X 150 cm, Blue!!!!!

It is unbelievable!!!!

You may get the answer from the following articles:

Wrong parcel address. How to change it?

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Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 7/19/2021 7:53:33 PM Reply

Hi Nataly Osorio,

Sorry, we couldn't ship the correct product to you. If it's not what you ordered, you need to contact the seller to reflect the problem and get a solution. If the seller doesn't reply you, it may be a scam, then you need to try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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