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I paid for DHL 3-5 day delivery but no package?

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No package but paid for DHL 3-5 day delivery. Why was I charged for Express delivery if package wasnt going to be delivered in that time frame? LS999778654CN is the tracking number if you could track it for me? Do I get a refund for DHL shipping if not delivered within 5 days?

1 Answer(s)

user
It's not sent by DHL but EMS. It usually takes about 7-20 for it to be delivered. You'd better contact the seller to give you compensation if you couldn't get it within the time they promised to you.

2019-07-31 04:03
Shanghai, to Shanghai Pudong Terminal Processing Center (via transfer)

2019-07-31 00:30
Ningbo City, leaving Ningbo City to Shanghai

2019-07-30 17:32
Ningbo City, has left China Post Express Logistics Co., Ltd. Zhejiang Cixi City Branch cross-border, sent to China Post Express Logistics Co., Ltd. Ningbo International Mail Processing Center

2019-07-30 17:16
Ningbo City, China Post Express Logistics Co., Ltd. Zhejiang Cixi Branch cross-border receipts

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