I haven't received my refund

Asked by James Alani | 6/2/2020 5:23:18 AM

Hi, I didn't receive my parcel number RE018260332CN. I filed a dispute and was awarded a refund of USD 21.78 on 2020/05/06. I have checked with my card issuer and they say they haven't received the money. Could you please help me find out what went wrong and how I can contact AliExpress to furnish me with the details of the transactions with my card issuer so that I can make a follow-up.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 6/3/2020 8:36:50 PM Reply

Hi James Alani,

It didn't pass the check and returned back on March 7. It was delivered to air transport again on May 8. It's in transit to Uganda now. You may receive it in another 30 days.

Related Questions

Parcel says to be delivered but havent received. (2 replies)

TrackIng number AMG239884193CD. Havent received, where is it??

Package stuck in Shenzen for 2 weeks (5 replies)

Hello, i ordered something online on the 25/8 and i havent received any new tracking updates since the 27/8. Is it possible that my parcel has already left china but somehow i havent received the updates?
RE124023556CN

It has been so long but i havent received my parcel (2 replies)

Hi, my package has sent from 11st March, 2020 but until now which is 16th April, 2020 I still havent received my goods. I already checked the tracking but it just showed that it stucked at the China post office. Can

parcel says delivered but i havent received anything (not a small package) (2 replies)

Havent received my order in Kenya UR609346513CN help out please (1 reply)

System says AM086748019CN delivered but I havent received it (1 reply)

Tracking info not been updatet in almost 30 days (1 reply)

Still havent received package (3 replies)