I have not received my parcels, although they are listed as delivered

Asked by VIKTOR | 3/19/2024 11:33:28 AM

АС833506994CN
AS834979882CN
АС833568172CN
I was waiting for the courier at home, but he did not come - all three parcels were not delivered at the specified time

You may get the answer from the following articles:

Why can't I track my China Post package?

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

2 Answer(s)

Daisy | 3/20/2024 1:08:36 AM Reply

Hi VIKTOR,

If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

VIKTOR | 3/22/2024 4:37:40 AM Reply

АС833506994CN
AS834979882CN
АС833568172CN
Did you receive these parcels from the seller for delivery?
Viktor Khailenko

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