I have not received my package

Asked by edgarotti | 11/3/2020 7:44:02 AM

I bought a package on Aliexpress and due to the pandemic it never left China, it is still in China Post, Tracking number: RE031831533CN
Someone fix this problem ?!
Well, Aliexpress does not want to refund me because several months have passed and the insurance expired! But if it's not my fault ...

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/3/2020 9:57:18 PM Reply

Hi edgarotti,

According to the latest tracking information, it couldn't be left China and is still sutck at the customs now. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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