China Post: 86 10 11185 EMS: 86 10 11183

I have not received my Item shipped from China tracking # AT374523436CN

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URGENT!!!!!!
Hi
I would like to know whom should I reach to inquire about my package which I have not yet received even though your tracking system say that it delivered to me but I have not yet received it yet
Your tracking system as shown below say that it was delivered to.
Number: AT374523436CN
2024-05-24 13:07Ontario Toronto M3C 4C5, 已妥投【CA Ontario】
2024-05-24 08:06 Ontario Toronto M3C 4C5, 出门投递【CA Ontario】
2024-05-23 16:30 Toronto, 快件到达处理中心【CA Ontario Toronto】
2024-05-22 13:04 Ontario, 快件离开处理中心【CA Ontario Ontario】
2024-05-21 19:05 Ontario, 目的地转运【Ontario】
2024-05-19 13:16 Ontario, 快件到达处理中心【CA Ontario Ontario】
2024-05-17 18:39 YTO DISTRIBUTION CENTER, 快件离开处理中心【CA Ontario】
2024-05-16 03:20 YTO DISTRIBUTION CENTER, 快件到达处理中心【CA Ontario】
2024-05-14 16:02 CA, 目的国清关完成【CA】
2024-05-12 16:24 YTO International Airport, 抵达【YTO International Airport】
2024-05-10 12:08 HK International Airport, 启运【HK International Airport】
2024-05-08 12:02 Hong Kong, 出口清关完成【Hong Kong】
2024-05-08 10:26 东莞市, 快件离开处理中心【东莞市】
2024-05-08 09:32 东莞市, 快件到达处理中心【东莞市】
2024-05-08 09:12 Hong Kong, 快件到达处理中心【Hong Kong】
2024-05-07 23:25 东莞市,Accepted at Origin Facility, 干线中转
2024-05-07 17:03 东莞市, 邮件离开【东莞市国际公司直属国际营业部】,正在发往【广商中心】
2024-05-07 16:58 东莞市, 邮件已在【东莞市国际公司直属国际营业部】完成分拣,准备发出
2024-05-07 16:48 东莞市, 中国邮政 已收取邮件

Please kindly let me know what happened to my package which I have not yet received and who should I reach to in Canada, Ontario to inquire about . I hope it wasn't delivered to wrong address.
Thank you

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2 Answer(s)

user
Hi ND,

As it's delivered but you don't receive it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Hi, where is my package? The tracking is UH053287742US

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I have not received my Item shipped from China tracking # AT374523436CN (2 replies)

URGENT!!!!!!
Hi
I would like to know whom should I reach to inquire about my package which I have not yet received even though your tracking system say that it delivered to me but I have not yet received it yet
Your tracking system as shown below say that it was delivered to.
Number: AT374523436CN
2024-05-24 13:07Ontario Toronto M3C 4C5, 已妥投【CA Ontario】
2024-05-24 08:06 Ontario Toronto M3C 4C5, 出门投递【CA Ontario】
2024-05-23 16:30 Toronto, 快件到达处理中心【CA Ontario Toronto】
2024-05-22 13:04 Ontario, 快件离开处理中心【CA Ontario Ontario】
2024-05-21 19:05 Ontario, 目的地转运【Ontario】
2024-05-19 13:16 Ontario, 快件到达处理中心【CA Ontario Ontario】
2024-05-17 18:39 YTO DISTRIBUTION CENTER, 快件离开处理中心【CA Ontario】
2024-05-16 03:20 YTO DISTRIBUTION CENTER, 快件到达处理中心【CA Ontario】
2024-05-14 16:02 CA, 目的国清关完成【CA】
2024-05-12 16:24 YTO International Airport, 抵达【YTO International Airport】
2024-05-10 12:08 HK International Airport, 启运【HK International Airport】
2024-05-08 12:02 Hong Kong, 出口清关完成【Hong Kong】
2024-05-08 10:26 东莞市, 快件离开处理中心【东莞市】
2024-05-08 09:32 东莞市, 快件到达处理中心【东莞市】
2024-05-08 09:12 Hong Kong, 快件到达处理中心【Hong Kong】
2024-05-07 23:25 东莞市,Accepted at Origin Facility, 干线中转
2024-05-07 17:03 东莞市, 邮件离开【东莞市国际公司直属国际营业部】,正在发往【广商中心】
2024-05-07 16:58 东莞市, 邮件已在【东莞市国际公司直属国际营业部】完成分拣,准备发出
2024-05-07 16:48 东莞市, 中国邮政 已收取邮件

Please kindly let me know what happened to my package which I have not yet received and who should I reach to in Canada, Ontario to inquire about . I hope it wasn't delivered to wrong address.
Thank you

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