Hi Aksana Omes,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM468562844CN
Package status: Delivered
Country: China -> Poland
2024-10-21 15:02 Siedlce,PL 08-110, has been submitted, has been submitted [PL]
2024-10-20 09:49 Siedlce,PL 08-110, outbound delivery, outbound delivery【PL】
2024-10-18 14:13 Siedlce,PL 08-110, express arrival processing, outbound delivery【PL】
2024-10-17 16:09 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [PL]
2024-10-17 08:58 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [PL]
2024-10-16 09:23 Customs clearance is completed, taken back to the overseas warehouse, and the express shipment leaves the processing center [PL]
2024-10-14 10:33 The panel disassembly is completed and customs clearance is in progress. The export customs clearance is completed [The panel disassembly is completed and customs clearance is in progress]
2024-10-12 13:12 The flight has arrived, the panels are being unpacked, the express has arrived at the processing center, the express has arrived at [Poland] Customs [The flight has arrived, the panels are being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-10-11 08:16 INTERNATIONAL AIRPORT, has departed, customs clearance in the destination country has been completed [INTERNATIONAL AIRPORT, has departed]
2024-10-10 09:08 The goods have arrived at the port and are waiting for flights to be arranged. The express has arrived at the customs at the place of origin [the goods have arrived at the port and is waiting for flights to be arranged] and is waiting for customs clearance.
2024-10-09 14:24 The goods leave the operation center, the express shipment leaves the processing center [the goods leave the operation center]
2024-10-08 13:59 Quanzhou City, the express item leaves the Commercial Express Processing Center, the express item arrives at the processing center [Quanzhou City, the express item leaves the Commercial Express Processing Center]
2024-10-07 08:03 Quanzhou City, the express mail leaves the commercial express mail processing center, the express mail leaves the commercial express mail processing center [Quanzhou City, the express mail leaves the commercial express mail processing center]
2024-10-06 23:07 Quanzhou City, the email left [Jinjiang City International Sales Department] and is being sent to [Quanzhou City]
2024-10-06 23:06 Quanzhou City, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2024-10-06 22:16 Quanzhou City, China Post has received the mail