Can you solve it for me in a short time? Because I have been waiting for over a month. It was too long for me and I really could not bear it. And I gave the company a refund if the goods could not be shipped to my warehouse and I can not wait any longer if this case continues.

Sir/miss,I will like to know if my ordinary goods can be shipped from a warehouse through China EMS to Cameroon. I dought why the warehouse manager is refusing to shipped
my goods through EMS. Rather she prepare expensive Airlines express which I can't afford to pay. The actual weight is roughly 70kgs. I want but EMS and not UPS OR DHL.I am a client from Cameroon. The last package I received was still by postal service in China.
Dear sir/madam incharge, your advice and comments are welcome.
THANKS FOR UNDERSTANDING.

Hello, I need help with an order that was made with you, the fact is that I ordered 4 t-shirts in a Twitter store, the shipment was delayed and there came a time when the person who ran the store closed his Twitter account and the store and right now we do not know anything, we have an order tracking code which is the following LV283493385CN. We wanted to know if you could help us and tell us something about our shipment and its status. Thanks for the help.