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I don't understand status of delivery

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Hello
Here's my 2 x codes - AQ527004340CN and AQ527004438CN
They both say
"2021-10-07 11:25
Cleckheaton, has been cast"
WHat does that mean please, and when should I expect the delivery? And from whom? It says Royal Mail but I'm not sure it will be.
Thanks
BarnabyWild

1 Answer(s)

user
Hi BarnabyWild,

According to the tracking information, they have been delivered on October 7. If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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