I didn’t recive my parcel but on ur website it’s written delivered

Asked by Sawaira | 3/8/2024 3:41:55 AM

I didn’t recive my parcel please help me
My parce tracking number is AS030994305CN
I want to know where you delivered and the sign of the person that sign the parcel

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/11/2024 11:09:15 PM Reply

Hi Sawaira,

We could only see it was signed at the door on March 4. If you don't get it, you need to contact the seller to reflect the problem. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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