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I didn't received my order!!

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Kindly advise delivery status by China Post Registered Air Mail, tracking no: LA973348595CN.
I had ordered the item from AliExpress (Order No : 8008804255006191), since 05/01/2020, but until today still not receive the order!
Online China Post e-tracking also resulted "No Shipping Record"!
Please revert urgently.
Thanks,


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1 Answer(s)

user
Hi Cherie Khoo,

There is no tracking information for it. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.
5. The seller gives you a fake tracking number.

You'd better contact the seller to confirm for the reason and give yu a solution. You can also open a dispute on AliExpress to get refund.

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