Hi Ana ferreira,

You need to try to contact the seller to check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.

Number: AM573846400CN
Package status: Delivered
Country: China -> Portugal
2024-11-14 17:57 CORROIOS, Se 2855-403, submitted, submitted [PT]
2024-11-13 10:03 CORROIOS, Se 2855-403, go out and deliver, go out and deliver [PT]
2024-11-12 13:52 CORROIOS, Se 2855-403, express delivery, out for delivery [PT]
2024-11-10 17:36 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [PT]
2024-11-09 12:52 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [PT]
2024-11-08 13:41 Customs clearance is completed, taken back to the overseas warehouse, and the express shipment leaves the processing center [PT]
2024-11-06 11:50 The panel disassembly is completed and customs clearance is in progress. The export customs clearance is completed [The panel disassembly is completed and customs clearance is in progress]
2024-11-04 12:50 The flight has arrived, the panels are being unpacked, the express has arrived at the processing center, the express has arrived at [Portugal] Customs [The flight has arrived, the panels are being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-11-03 08:56 INTERNATIONAL AIRPORT, has departed, customs clearance in the destination country has been completed [INTERNATIONAL AIRPORT, has departed]
2024-11-02 08:04 The goods have arrived at the port and are waiting for flights to be arranged. The express has arrived at the customs at the place of origin [the goods have arrived at the port and is waiting for flights to be arranged] and is waiting for customs clearance.
2024-11-01 10:42 The goods leave the operation center, the express shipment leaves the processing center [the goods leave the operation center]
2024-10-31 10:38 Quanzhou City, the express item leaves the Commercial Express Processing Center, the express item arrives at the processing center [Quanzhou City, the express item leaves the Commercial Express Processing Center]
2024-10-30 13:25 Quanzhou City, the express mail leaves the commercial express mail processing center, the express mail leaves the commercial express mail processing center [Quanzhou City, the express mail leaves the commercial express mail processing center]
2024-10-29 18:10 Quanzhou City, the email left [Jinjiang City International Sales Department] and is being sent to [Quanzhou City]
2024-10-29 18:10 Quanzhou City, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2024-10-29 17:50 Quanzhou City, China Post has received the mail