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I didn't receive my package

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According tracking parcel AM572399250CN has been delivered but neither at my place neither at 8 of my neighbours. I have a camera on my doorbell with also movement alerts and I don't have any picture nor movie nor tracking that someone rang my door that say neither the day before neither later. I would like to know who received my parcel or where has it been delivered.

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1 Answer(s)

user
Hi Elke deck,

It was delivered on Nov. 16. If you don't receive it, try to contact the seller to check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.

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