China Post: 86 10 11185 EMS: 86 10 11183

I did not received my order (track number AM352131486CN)

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Dear EMS,
I looked at the China Post site and noticed that my package (track n° AM352131486CN) is in the "Delivered" status, but I never received it.
I want to formally proceed with a claim and ask for my money back.
Please let me know.
Best regards,

Manuela

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