Hi Alla,

It was delivered by Wuyou Logistics. Tracking information shows it was delivered on Nov.19. If you don't receive it, you need to contact the seller to check it for you through contacting Wuyou Logistics and give you a solution in time.

Order number: WUYOU0000216642
Package status: successfully received (19 days)
Country: China -> Germany
2023-11-19 08:30 Germany, delivered
2023-11-18 08:30 Germany, dispatching
2023-11-17 08:30 Germany, leaving processing center
2023-11-15 08:30 Germany, arrival at destination processing center
2023-11-14 08:30 Germany, arrival at destination
2023-11-13 08:30 Germany, sent to overseas import customs
2023-11-06 08:30 Airlines receive
2023-11-05 08:30 Beijing, delivered to carrier for transportation
2023-11-04 08:30 Beijing, leave [Beijing Wangjing International Exchange Bureau], next stop [Beijing Air Mail International Exchange Station] (via transfer)
2023-11-03 08:30 Beijing, [Beijing Wangjing International Exchange Bureau] has been directly exported
2023-11-02 08:30 Beijing, arrive at [Beijing Airmail Terminal Transport Workshop] (via transfer)
2023-11-01 08:30 Baoding District, leaving [Baoding Packaging Workshop], next stop [Beijing Airmail Terminal Transportation Workshop]
2023-10-31 08:35 Baoding District, [Gaobeidian City Chengnan Investment Department] has received and shipped