I can't find the package

Asked by Nataly | 7/7/2021 8:37:37 PM

Good afternoon! My parcel LX279353943CN was lost. Please help me find her.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 7/9/2021 3:48:39 AM Reply

Hi Nataly,

According to the latest tracking information, it couldn't pass the customs check and was returned back to Handan city where the seller is located. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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