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Human hair wigs stuck with china customs.

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I returned some bad human hair wigs l got from qwanqou china through usps on the 9/18/23.with tracking no CH195093263US.
Till date it has been stuck with China customs.l do not know the reason because human hair is not a contraband good . It goes out of china on a daily basis . What can l do .
I just included the receivers address without a phone number.

1 Answer(s)

user
Hi Mistics,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

Order number: CH195093263US
Package status: In transit (39 days)
Country: United States -> China
2023-09-21 15:47 Guangzhou City, waiting for users to pay taxes
2023-09-20 14:45 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to [Guangzhou International Customs Broker]
2023-09-20 14:44 Guangzhou City, the mail has arrived at [Guangzhou International Exchange Bureau] and will be sorted soon.
2023-09-20 14:32 Guangzhou City, customs clearance in progress
2023-09-17 16:24 Guangzhou City, delivered to import customs
2023-09-17 14:10 Guangzhou City, delivered to import customs
2023-09-16 01:29 Sent to carrier
2023-09-13 13:45 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2023-09-13 13:43 Arrive at the Overseas Export and Exchange Bureau
2023-09-11 10:17 United States, [United States] Received
2023-09-20 14:32 Guangzhou City, waiting for users to pay taxes
2023-09-17 16:24 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to [Guangzhou International Customs Broker]
2023-09-17 14:10 Guangzhou City, the mail has arrived at [Guangzhou International Exchange Bureau] and will be sorted soon.
2023-09-17 14:09 Guangzhou City, customs clearance in progress
2023-09-17 14:08 Guangzhou City, delivered to import customs
2023-09-17 14:07 Guangzhou City, delivered to import customs
2023-09-16 00:00 Sent to carrier
2023-09-16 13:30 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2023-09-16 09:03 Arrive at the Overseas Export and Exchange Bureau
2023-09-14 13:28 United States, [United States] Received
2023-09-14 04:27 CHINA,GUANGZHOU, Held in Customs -> Your item is being held in Customs at 2:32 pm on September 20, 2023 in GUANGZHOU, CHINA.
2023-09-13 13:45 CHINA, Customs Clearance
2023-09-13 13:43 CHINA, Customs Clearance
2023-09-13 13:43 CHINA, Customs Clearance
2023-09-13 05:44 CHINA, Customs Clearance
2023-09-11 17:12 CHINA, Processed Through Facility
2023-09-11 10:17 In Transit to Next Facility

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I returned some bad human hair wigs l got from qwanqou china through usps on the 9/18/23.with tracking no CH195093263US.
Till date it has been stuck with China customs.l do not know the reason because human hair is not a contraband good . It goes out of china on a daily basis . What can l do .
I just included the receivers address without a phone number.

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