IT IS VERY SHAMEFUL THAT CHINA POST CANNOT DELIVER MY PARCEL SINCE AFTER 24/06/2017 THEY SAID IT HAS ARRIVED KEQIAO DISTRICT COUNCIL , WHILE THE ADDRESS IS..
ROYAL TEN INTERNATIONAL TRADING CO, LTD
ROOM 1704 FORTUNE CENTRE KEQIAO SHAOXING CHINA.
PLEASE THE POST SHOULD TELL ME EXACTLY WHAT HAPPEN THIS PARCEL.

Dear Customer Service Team,

is it possible to send an international parcel to a post office? A friend of mine is studying in Xi'an at the moment. She lives in the dormitory of the university. Unfortunately she don't have any information about receiving parcel directly at the university.

The parcel would be send with DHL from Germany. As far as my research goes, it would be handed over for delivery to China Post as soon as it arrives in the People's Republic of China.

Would it be possible to send the parcel to one of your post offices near by, so she could pick it up there?

And if so, would she need to register at the post office before?

I have read through your FAQs but have’t really found any issues similar to it. If you could give me any information about this topic, it would be really appreciated.

Eagerly awaiting your reply,
Jan

Ni Hau from Kiel !
I have to ship a packed welding machine from Hangzhou factory to Hamburg customs.
The parcel is 63x60x33cm, and weighs 35 kg, which is 5 kg too heavy for China Post.

1. what other ways sending it as one parcel with china post can i use ?

2. the machine is already professional factory packed for worldwide export,
so a re-packing in a special china post parcel is not necessary. is that true ?

3. what shipping and customs documents do you need to accept the parcel ?
just to be sure, because the factory is well experienced in exports.

4. is there a discount for two parcels at one time to one address ?

thank you for your service !
claus from kiel