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How to file a claim for Item received damaged

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How can I file a claim with EMS. My item arrived damaged.
EV739168071CN

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1 Answer(s)

user
Hi Juan Garcia-Fuertes,

You can contact USPS to file the claim or contact the seller to refund you.

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Hello,

My tracking number is LZ971713199CN- my item was received damaged. It was provided by Royal Mail- They have said the item was damaged when received into the country from yourselves. Therefore I should contact you as it would class as damage by yourselves? How can I get a refund?

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