How to contact Suzhou customs for missing invoice shipment?
Asked by aristoweb |
0
Regarding my shipment EW002144016IT, checking the tracking I saw that it is stuck in China as "from checks at the international processing center, the invoice is missing. contact assistance".
As I wrote on the shipping label, it is "returning goods" or a return shipment.
I also declared on the label that it is a Paypal Returning goods return from Mutcee Homkhai my wife.
I am enclosing the Ebay invoice of the original purchase from my wife Mutcee Khomkhai with Ebay order number 21-12461-39705
As I wrote on the shipping label, it is "returning goods" or a return shipment.
I also declared on the label that it is a Paypal Returning goods return from Mutcee Homkhai my wife.
I am enclosing the Ebay invoice of the original purchase from my wife Mutcee Khomkhai with Ebay order number 21-12461-39705
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4 Answer(s)
aristoweb
Reply
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Nobody knows?
Daisy
Reply
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Hi aristoweb,
It's waiting you to pay for the tax now.
You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.
It's waiting you to pay for the tax now.
You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.
aristoweb
Reply
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Thanks for your reply Dasy.
But mine is a return shipment of a purchase made on Aliexpress and I wrote it on the package.
For this reason I should not have to pay any customs fees but possibly the recipient in China.
Do you have a China Post email to contact them or a whatsapp number?
But mine is a return shipment of a purchase made on Aliexpress and I wrote it on the package.
For this reason I should not have to pay any customs fees but possibly the recipient in China.
Do you have a China Post email to contact them or a whatsapp number?
Daisy
Reply
0
Hi aristoweb,
Sorry, China Post doesn't accept email or whatsapp service.
You need to download WeChat to finish payment.