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How do I pay custom fees for my package being shipped to a chinese warehouse?

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Hi. I recently shipped a package from Japan to a chinese warehouse (CSSBUY) to then have it shipped to Canada because Canada is not taking packages from Japan. I think my package needs to be paid for customs clearance because it has been stuck there for weeks. I contacted CSSBUY, and they said they have no responsibility for the custom fees so they won't help me. The tracking number is CN035061019JP

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How do I pay custom fees for my package being shipped to a chinese warehouse? (0 reply)

Hi. I recently shipped a package from Japan to a chinese warehouse (CSSBUY) to then have it shipped to Canada because Canada is not taking packages from Japan. I think my package needs to be paid for customs clearance because it has been stuck there for weeks. I contacted CSSBUY, and they said they have no responsibility for the custom fees so they won't help me. The tracking number is CN035061019JP

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My parcel is stuck at customs and I don't know how to pay custom fees. My wechat contact is fferrari18 and I am sorry but I don't speak Chinese.

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Hello,
I would like to pay for the customs fees for my package, tracking number EL368156035JP.
Could you please let me know how to pay online?
Thank you.
Lionel Garaud

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